Data protection notice
1. Why do we process your personal data?
1.1. Sharing and collecting information and handling requests
1.1.1. Responding to questions via the contact form
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
| Identification data, contact details and information concerning the question, request for information or order | Directly from the data subject(s) OR indirectly from one or more other people | 3 years after the last contact | Service providers responsible for our ICT infrastructure, if their involvement requires it |
Indirectly from one or more other people: in some cases, we receive a request concerning someone else and may therefore hold personal data relating to one or more other people.
1.1.2. Processing an order
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
| Identification data, contact details and information concerning the question, request for information or order | Directly from the data subject(s) OR indirectly from one or more other people | 3 years after the last contact | Service providers responsible for our ICT infrastructure, if their involvement requires it |
Indirectly from one or more other people: in some cases, we receive a request concerning someone else and may therefore hold personal data relating to one or more other people.
1.1.3. Exercising data subjects’ rights concerning processing carried out by Easy Estate
We process this personal data because we need it to carry out our legally defined tasks.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
| Identification data, contact details and information concerning the question, request for information or order | Directly from the data subject | 1 year after the case is closed | Service providers responsible for our ICT infrastructure, if their involvement requires it |
1.2. Managing the organisation
1.2.1. Website
When you visit our website, we process certain personal data, such as IP addresses and cookies, to ensure that our website works properly and remains secure.
Processing personal data obtained in this way is based on our legitimate interest in the security and proper operation of our website and, for analysing website use, on your consent. Apart from strictly necessary cookies, we always ask for your consent. The cookies used on our website are listed below.
Cookies
A cookie is a small text file that may be stored on your computer when you visit a website. The file records information such as your language preference. When you visit the website again, the cookie is sent back to it. This allows the website to recognise your browser and, for example, remember your language preference.
Cookies generally also have an expiry date. Some are automatically deleted when you close your browser (session cookies), while others remain on your computer for longer, sometimes until you delete them manually (persistent cookies).
Why do we use cookies?
Easy Estate, which operates this website, uses three types of cookies on www.easy-
estate.be:
- essential cookies;
- functional cookies;
- analytics cookies.
To manage the content of its website, Easy Estate places essential and functional cookies. These cookies are needed for the website to work properly. You cannot refuse them if you wish to use our website.
Easy Estate also uses Google Analytics and Jetpack for analytics. These tools place cookies that we use to measure website visits (traffic), including how many times a given page is viewed. We use this information only to improve the content of our website or as a basis for a new campaign on a topic of particular interest. Analytics cookies require your prior consent. They are therefore placed on your device only after you agree.
List of essential and functional cookies
You may refuse the cookies below if you wish to browse our website.
| Name | Expiry | Purpose |
| axeptio_cookies | 12 months | Axeptio. Contains all information about the visitor’s consent, including the date, their unique anonymous identifier and whether they have consented. |
| axeptio_all_vendors | 12 months | Axeptio. Contains the list of all cookies declared in the Axeptio widget. |
| axeptio_authorized_vendors | 12 months | Axeptio. Contains the list of cookies accepted by the visitor. |
| _GRECAPTCHA | 179 days | Google. This cookie distinguishes humans from bots and limits fraudulent or unwanted contact form submissions. |
List of analytics cookies
You may refuse the cookies below if you wish to browse our website.
| Name | Expiry | Purpose |
| ga | 13 months | Google Analytics. Distinguishes unique users by assigning a randomly generated number as a client identifier. |
| _gat |
1 minute
|
Google Analytics. Limits the number of requests. |
| _gid | 24 hours | Google Analytics. Stores and updates a unique value for each page visited. |
How can I see which cookies are installed on my device and delete them?
To find out which cookies are installed on your device or to delete them, use your browser settings. The links below explain how to do this.
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox (mobile) | Chrome (mobile) | Safari (mobile) | Microsoft Edge |
Using another browser? Check whether instructions for it are available at
allaboutcookies.org/how-to-manage-cookies. That website is available only in English.
1.2.2. External links
Easy Estate’s website includes external links to support some information. Users follow these links at their own responsibility. We nevertheless recommend reading the privacy notice and cookie policy of the website concerned.
1.2.3. Newsletter
We process this personal data to ensure (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
| Identification data and contact details | Directly from the data subject | Until consent is withdrawn | Service providers responsible for our ICT infrastructure, if their involvement requires it |
If you have given your prior explicit consent, we may send you newsletters by email. If you no longer wish to receive them, you can unsubscribe at any time using the unsubscribe option in the newsletter.
2. What are your rights and how can you exercise them?
If you have a complaint, question or concern about how we use your personal data, please contact us.
Easy Estate
info@easy-estate.be
If you contact us to exercise your rights, we will respond within 1 month. In exceptional cases, this period may be extended to a maximum of 3 months, but we will explain why within the first month. Whether you can exercise a particular right depends on the processing and its legal basis.
Please clearly state which right you wish to exercise and how you would like to receive the information (for example by email, post or orally). In some cases we need additional information to make sure we are helping the right person.
2.1. Right of access
You have the right to ask us what personal data we hold about you. We can provide a copy free of charge, although this may not be possible for every document, as we must also respect the rights and freedoms of others.
2.2. Right to rectification
Do you believe your data is inaccurate or out of date? You have the right to ask us to
correct it.
2.3. Right to object
You have the right to ask us to stop processing your personal data.
2.4. Right to restriction of processing
You may ask us to restrict processing of your personal data, for example while we check its accuracy.
2.5. Right to erasure
You have the right to ask us to delete your personal data. However, we cannot comply where we are legally required to retain certain personal data.
2.6. Right to withdraw consent
Where processing of personal data is based on your consent, you may withdraw that
consent.
2.7. Right to lodge a complaint with a supervisory authority
If you believe that processing of your personal data breaches the European data protection regulation, you have the right to lodge a complaint with a supervisory authority.
Belgian Data Protection Authority
Rue de la Presse, 35
1000 Bruxelles
3. Scope of this privacy notice
Unless otherwise stated, this privacy notice applies to all Easy Estate websites, applications, tools and other services that expressly refer to it.
Please note that our privacy notice may change over time. Any amendment takes effect as soon as it is published. We therefore invite you to check it regularly.
Unless the law requires disclosure or sharing your data is necessary to handle your request or carry out our activities as described in section 3 (such as sharing with public authorities or our service providers), we do not disclose your personal data to third parties without your prior consent. When we share your data with other organisations, we always limit the disclosure to the personal data strictly necessary for the purpose concerned.